White & Associates Privacy Agreement

Our Privacy Assurance

 

  • We do not sell your personal or medical information to anyone.

  • We do not share your information with non-affiliate companies that would use it to contact you about their own products and services unless permitted pursuant to a joint marketing agreement

  • We require persons or organizations that represent or assist us in servicing your policy and claims to keep your information confidential.

  • We require employees to protect your personal information and keep it confidential.

  • Access to Social Security Numbers (SSN), Date of Birth (DOB), payment information, and other sensitive personal information is limited to those individuals (employees, agents, and others) who need access for business purposes including compliance with the law, providing you with products and services, and handling your claims.

  • Our privacy practices continue to apply to your information even if you cease to be an White & Associates customer.

 

What Personal Information Do We Have and Where Do We Get It

 

We gather personal information from you and from outside sources for business purposes, including carrying out the requested product and services, responding to customer service requests, administering your account, and sending you newsletters and other service related correspondence. Some examples of the information we collect from you may include your name, phone number, home and e-mail addresses, driver's license number, date of birth, Social Security Number, marital status, family member information, payment information and healthcare information. Also, we maintain records that include but are not limited to policy coverages, premiums, and payment history. We also collect information from outside sources that may include but are not limited to your driving record, claims history, medical information and credit information.

 

How We Use and Share Your Personal Information

 

In the course of normal business activities, we use and share your personal information with persons or organizations within and outside of WNA. This would be done as required or permitted by law. For example, we may do this to:

  • Fulfill a transaction you requested or service your policy

  • Market our products

  • Handle your claim

  • Prevent fraud

  • Comply with requests from regulatory and law enforcement authorities. In certain situations, we may be required to disclose personal data in response to lawful request by public authorities, including to meet national security or law enforcement requirements. We may disclose your personal information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

  • Participate in insurance support organizations

  • Send you push notifications. If you no longer wish to receive these types of communications, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.

The persons or organizations with whom we may share your personal information may include, among others:

  • Your agent, broker or affiliated companies

  • Companies that perform services, such as marketing, credit/debit card processing, and communication services on our behalf

  • Business partners that assist us with tracking how visitors use www.whitena.net.

  • Other financial institutions with whom we have an agreement for the sale of financial products

  • Other insurance companies that play a role in an insurance transaction with you

  • Independent claims adjusters

  • A business or businesses that conduct actuarial or research studies

  • Those who request information pursuant to a subpoena or court order

  • Repair shops and recommended claims vendors

We will share your personal information with third parties only in the ways that are described in this privacy statement.

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